First of all, as the user, it seems like we were able to create somewhat of a serious error even though the site continued to function. Worse, however, was that the error message was not simple or comprehensible. We had no idea on how to correct or fix the situation and seemed lucky to be able to finish the show.
Friday, March 20, 2009
Breaking Shneiderman's Fifth Rule...
I was watching the new show What Would You Do? on ABC with my wife when the following message appeared:
I have no idea what even the most seasoned user is going to do with this error message. It was an error log or memory dump of some sort. The window was movable, so we were able to move the error off the viewable screen and continue watching the show until it was finished.
First of all, as the user, it seems like we were able to create somewhat of a serious error even though the site continued to function. Worse, however, was that the error message was not simple or comprehensible. We had no idea on how to correct or fix the situation and seemed lucky to be able to finish the show.
First of all, as the user, it seems like we were able to create somewhat of a serious error even though the site continued to function. Worse, however, was that the error message was not simple or comprehensible. We had no idea on how to correct or fix the situation and seemed lucky to be able to finish the show.
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