Programs Freezing in Windows...

It seems like we just come to accept freezing from within the Microsoft Windows operating system.  Today's latest adventure is the Apple update program.  Automatically on my screen a window popped up alerting me that I needed to update some Apple software.  First of all, the interaction was a nuisance because I was in the middle of something.  Secondly, it was asking to update the Bonjure software that I can only image was installed with Itunes.  Should I have to know this?

More importantly, when after updating the software it began another check to see if anything else was available.  After that, the window has stayed in this state for the past 1/2 hour and I don't think it will change anytime soon:

Who's to blame here?  Who knows?  Windows freezes so much that we've just come to accept the need for reboots and shutting down programs from tasks, but this is Apple software.  When you completely open up an operating system for anyone to program for, that's taking on every one's idea of what good code and HCI is.  

I wonder how many calls Microsoft gets for HCI when it really has nothing to do with them at all...